Customer Login
Charitable Payment Processing
Privacy Policy

Charitable Payment Processing’s Privacy Policy describes the ways we collect, store, use and protect client information. We may amend this policy at any time. The revised version will be effective at the time we post it.

Information Collected

Charitable Payment Processing collects two types of information: personal information that clients knowingly disclose to Charitable Payment Processing, and website-use information automatically generated by clients as they interact with the site.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@charity-pay.com. We will retain and use your information as necessary to comply with our legal obligations and resolve disputes.

Personal Information

When clients sign up with Charitable Payment Processing, they are asked to provide profile information, such as name, address, phone number, email address, and other similar information.

Charitable Payment Processing also collects certain financial information, including credit card numbers, to allow clients to fund their Charitable Payment Processing services through outside sources.

Website-Use Information

Charitable Payment Processing collects certain information from clients’ browsers using small data files called "cookies." Charitable Payment Processing uses session ID cookies to confirm that clients are logged in. This type of cookie helps Charitable Payment Processing recognize a client if he or she visits multiple pages on our site during the same session, so that we do not need to require a password to access each page. These cookies terminate once the client closes the browser.

Some of our business partners use cookies on our site for purposes such as analytics, of which data is only collected in the aggregate. We have no access to or control over these cookies.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to combat fraud and unauthorized access.

We use third-party tracking services that use cookies to track non-personally identifiable information about visitors to our site in the aggregate, like time and length of visit, in order to improve the service.

Charitable Payment Processing also stores client transaction history. We collect this information so that we can provide clients with a meaningful service. In most cases, we retain it so that, for instance, clients can review transaction histories.

Charitable Payment Processing may collect additional information in other ways not specifically described here. For example, we may collect information related to interactions with customer service.

Use of Information Obtained by Charitable Payment Processing

Charitable Payment Processing's primary purpose in collecting personal information is to provide clients with a safe, smooth, efficient, and customized experience. Charitable Payment Processing uses this information to provide services and support; process transactions and send notifications regarding general operation of the service, such as new messages or reminders, or new services offered by Charitable Payment Processing; resolve disputes, collect fees, and troubleshoot problems; customize, measure, and improve our services and the content and layout of our website. We also use your information to send promotional or marketing newsletters. If you choose to unsubscribe from these emails, please click on the unsubscribe link in the email.

Storage of Personal Information

Charitable Payment Processing stores and processes sensitive client information on dedicated servers located in a secure data center within the US. Your information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. Charitable Payment Processing uses computer safeguards such as firewalls and data encryption, and authorizes access to personal information only for those employees who require it to fulfill their job responsibilities.

Charitable Payment Processing stores sensitive payment information (such as credit card numbers) on dedicated servers located in PCI-compliant and PA-DSS certified data centers within the US. Sensitive information is always encrypted and securely transmitted under Secure Socket Layer (SSL).

Sharing of Personal Information with Third Parties

Charitable Payment Processing may share personal information with third-party service providers under contract who help with certain parts of our business operations including payment, fraud prevention, validation of user credentials, secure data storage and other similar services. Charitable Payment Processing ensures that these parties are properly licensed and regulated, and only use personal information in connection with the services they perform for Charitable Payment Processing.

Charitable Payment Processing will not sell, rent, share or trade any of your personal information to third parties for promotional purposes or in the normal course of doing business and only shares your personal information with third parties as described in this policy.

Editing Personal Information

Clients can review and edit personal information at any time such as their name, address, phone number, and email address by logging in to their account, then clicking on "Account Information".

Contacting Charitable Payment Processing regarding this Privacy Policy

If you have questions or concerns regarding this policy, you should contact us by sending an email to support@charity-pay.com or calling (800) 485-1523.

You can also write to us at:

Charitable Payment Processing
2735 E. 53rd Street
Tulsa, OK 74105